Legal
Privacy Policy
Effective date July 1, 2022. This policy describes how personal information is treated on this website and related apps.
Your use of this website indicates that you agree to the collection, use, and disclosure of your information as described here. This also applies to related insurance services, mobile sites, and apps.
Information we collect
We may collect contact details such as your name, street address, phone number, and email address if you register, request a quote, or contact us. We may also collect information you submit or post, including messages sent to our team.
We may collect demographic information such as gender, age, date of birth, marital status, and ZIP code. Depending on the services you request, we may collect additional details related to current coverage and the products you asked about.
How we collect information
We collect information directly from you when you use the website, request insurance information, or contact us. We may also collect information passively through cookies, web beacons, and similar tools on our sites and in emails.
We may receive information from business partners, insurance providers, data companies, and social platforms, and we may combine that information with data we already have.
How we use information
We use information to respond to requests, provide details about insurance products you may be interested in, improve our services, protect our company and customers, and communicate about your relationship with us.
By submitting your email address and/or phone number, you authorize us to contact you about quote requests, our services, and offers that may be of interest, including by autodialer or prerecorded messages where permitted by law. You can read the choices below to manage those communications.
Sharing with third parties
We may share information with vendors who perform services on our behalf, and with business partners and insurance companies that may use it to provide offers. Insurance companies that receive your quote request may confirm information through consumer reporting agencies where allowed.
We may also share information to comply with the law, protect our rights, investigate fraud, or if part of the business is sold.
Your choices
You can opt out of promotional emails by contacting info@trueplanmedicare.com or following the instructions in a promotional message. Transactional messages, including replies to your questions, may still be sent.
To request that we stop sharing information with third parties for their marketing purposes, email info@trueplanmedicare.com.
California privacy rights
California residents may have additional rights under the CCPA, including the right to request more information about personal information collected, sold, or disclosed; request deletion; opt out of sales of personal information; and be free from discrimination for exercising those rights.
Requests may be submitted by emailing info@trueplanmedicare.com or calling +1 (978) 255-3432.
Storage and other sites
Information we maintain may be stored in the United States. If you click a third-party link, that site’s privacy practices apply. We are not responsible for those third parties.
Questions
If you have questions about this policy, contact True Plan Medicare at 1554 Ocean Ave, Brooklyn, NY 11230, email info@trueplanmedicare.com, or call +1 (978) 255-3432.
We may update this policy from time to time and will post an updated copy on this website.